Internal Communications

External brand promises and marketing claims are only credible if employees feel inclined and able to deliver on them.

Our internal communication projects have two clear aims. Firstly to deliver corporate messages and campaigns that inspire employees to deliver business success. Secondly a double check that external marketing claims and customer service standards are being met and delivered.

Before we start work on creative tactics and measurable ways to deliver corporate messages, we check the strategy is in place. Are the goals and vision inspiring and credible for all levels of staff? From top team to front line. We use this simple step process to help guide us - and our clients - to ask the right questions and engage with all the right people, so that success is assured.

KPC support includes:

  • Employer brand propositions
  • Employee engagement strategies and plans
  • External and internal brand alignment
Speech mark

KPC’s contribution goes way beyond the management of the "communication"; Deborah also acts as a sounding board to senior executives and is not afraid to challenge over their blind spots. Her natural enthusiasm gives a powerful boost when communicating with virtual teams and audiences. KPC is a real asset for any team that is pioneering a business.

Marketing Manager, Shell

Read how we developed impactful internal communications for Shell

Shell case study