External brand promises and marketing claims are only credible if employees feel inclined and able to deliver on them.
Our internal communication projects have two clear aims. Firstly to deliver corporate messages and campaigns that inspire employees to deliver business success. Secondly a double check that external marketing claims and customer service standards are being met and delivered.
Before we start work on creative tactics and measurable ways to deliver corporate messages, we check the strategy is in place. Are the goals and vision inspiring and credible for all levels of staff? From top team to front line. We use this simple step process to help guide us - and our clients - to ask the right questions and engage with all the right people, so that success is assured.
KPC support includes:
Marketing Manager, Shell